Frontline Careers

Are you a motivated, organized individual who is looking for an opportunity to work in a rapidly growing organization? If so, we want to hear from you!

Frontline Machinery is a family-owned equipment dealership specializing in the sale and rental of equipment for aggregate crushing and screening, wood grinding, waste shredding, and volumetric measuring technology. We cover from BC to Ontario, including the Yukon and NWT.

We are looking for a Business Development Sales Support Representative to join our team.

Based in Chilliwack, BC and reporting to the Senior Director of Marketing & Business Development, the role of the Business Development Sales Support Representative to identify, qualify, and nurture potential clients to support overall sales pipeline growth.

This role involves both outbound prospecting and managing inbound sales inquiries, ensuring leads are captured, organized, and assigned efficiently. As the first point of contact for incoming calls, you’ll provide basic product or service information, maintain accurate records in the CRM, and collaborate closely with the sales and marketing teams to drive revenue opportunities through effective lead management and communication.

This is an in-office position based in Chilliwack, British Columbia, Canada. Applicants must reside in the province, have reliable commuting options, and hold legal authorization to work in Canada. Remote candidates are not being considered.

Key Responsibilities:

• Research and identify prospective clients using CRM database, LinkedIn, and industry sources.
• Initiate outbound outreach via cold calls, emails, and social media to generate qualified leads.
• Develop and maintain a pipeline of high-quality prospects.
• Conduct discovery calls to understand client needs and determine fit.
• Maintain accurate records of activities and lead status in CRM systems.
• Answer and respond to incoming sales inquiries (phone and online) promptly and professionally.
• Provide preliminary product or service information to customers, including general pricing, availability, and basic technical specs.
• Qualify leads and assign sales opportunities based on territory and product to the sales team.
• Accurately enter and maintain customer information, call notes, and activities into the company CRM system.
• Collaborate with the sales and marketing teams to improve lead handoff processes and ensure smooth customer transitions.
• Develop a deep understanding of the company’s products, target markets, and customer segments to effectively support sales initiatives and strategic outreach.

Requirements:

• 1–3 years of experience in a lead generation or business development role (preferably B2B)
• Excellent written and verbal communication skills
• Proficient with CRM platforms
• Self-motivated with a strong sense of initiative and resilience
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Experience working in or selling to industrial, technology, or professional services sectors is an asset

Benefits of Working for Frontline:

Frontline invests in our employees and our organizational culture to attract and retain top performers. Here are just a few of the benefits of joining the Frontline team:

• An open and collaborative culture – We wouldn’t be who we are without every member on our team. Everyone from the shop floor to the service counter has a voice contributing to our growth and success.
• A dynamic management team – we are backed by a young and dynamic management team, always ready for new challenges and pushing the business to reach new standards.
• A clean and comfortable working environment – we are committed to providing our employees with a healthy workplace and are very fortunate to be surrounded by the beautiful mountains and endless landscapes of Chilliwack, BC.
• A competitive compensation package – in addition to an attractive salary and an extended benefits plan, Frontline provides profit-sharing options as an additional way to show our employees our appreciation.

Frontline Machinery Company Values:

• Honesty and Trust – Honesty builds trust, resulting in solid and lasting relationships.
• Open-Minded – We are always open to new ideas. The words “we’ve always done it this way” don’t live here.
• Sense of Urgency – We understand the value of uptime and simply do whatever it takes to get the job done.
• Agile – Plans change, and so do we – we are known to be highly flexible and possess a strong can-do attitude.
• One Direction, One Team – With everyone pulling in the same direction, we are unstoppable together.

The Opportunity: As a Parts Sales Rep, you will call on a set list of target accounts in Southern Ontario to sell and promote replacement parts for crushers, screeners, and conveyors in the aggregate industry. This role requires excellent customer service, strong communication skills, and a good understanding of the products being sold. You will report to the Parts Sales Manager. The right candidate will have potential for growth within the company.

This position is based in Woodstock, Ontario, but the candidate will travel primarily in the GTA region. Applicants must be able to spend 1 day a week working from the Woodstock office.

Key Responsibilities:

• Develop and maintain strong relationships with target customers to understand their needs and provide appropriate parts and service solutions. This will be a combination of time on the road as well as some from the office.

• Primary market is aggregate and material handling.

• Identify potential customers and proactively seek new business opportunities.

• Collaborate with internal teams (e.g., Parts and service departments) to ensure timely delivery of parts and services to customers.

• Work with internal team to prepare and present proposals, quotes, and contracts to customers.

• Negotiate pricing and terms of sales agreements within company guidelines.

• Achieve KPI’s set out by the company and keep accurate and up to date notes in the CRM.

• Stay updated on industry trends, market activities, and competitors.

Ideal Candidate:

· Experience in aggregates or material processing either from a sales, service, or operations background is preferred.

· Self-motivated, tenacious, and capable of working independently to achieve goals.

· Willing to dig in and continually learn new skills to further their performance and personal development.

Why Frontline?

At Frontline, we invest in our people and culture to attract and retain top talent. Here are just a few of the benefits of joining our team:

• Collaborative Culture: Every member of our team contributes to our success. We value everyone’s voice, from the shop floor to the service counter.
• Dynamic Management Team: Work with a young and dynamic leadership team, always pushing for new challenges and business growth.
• Competitive Compensation: Attractive salary, profit-sharing options, and a comprehensive benefits package.

Company Values:

• Honesty & Trust: Building trust through honest, lasting relationships.
• Open-Minded: Always open to new ideas and innovative approaches.
• Sense of Urgency: We understand the value of uptime and take action to get the job done.
• Agility: Flexible and adaptable to changing plans and challenges.
• One Team, One Direction: Unstoppable together, working toward shared goals.

Based in our Leduc Alberta location and reporting to the PARTS AND SERVICE SUPPORT, the role of the WAREHOUSE COORDINATOR is to assist with shipping, receiving, and delivery of parts and accessories.

Responsibilities:

• Organize freight shipments inbound and outbound
• Receive and enter incoming parts shipments
• Unloading, receiving, and storing incoming parts and other materials in the warehouse and the yard
• Locate parts and other materials and ship to customers
• Accurately and completely document and report all shipping, receiving, inventory and stock information in computer systems
• Help organize and label warehouse, responsible to keep parts warehouse tidy at all times.
• On occasion help with other duties such as cleaning trucks and machines, building and property maintenance etc.
• Deliver parts to site as needed.

Character, Skills, and Experience

• Resourceful
• High level of urgency.
• Ability to lift items weighing upwards to 75 lbs.
• Must work well under pressure and have a positive attitude
• Work well with co-workers and customers alike
• Integrity – position requires being honest and ethical
• Dependability – position requires being reliable, responsible, dependable, and the ability to fulfill obligations
• Ability to adapt and work well in a continuously changing environment
• Effective communication skills – both written and verbal
• Fluent in English

Benefits of Working for Frontline:

Frontline invests in our employees and our organizational culture to attract and retain top performers. Here are just a few of the benefits of joining the Frontline team:

• An open and collaborative culture – We wouldn’t be who we are without every member on our team. Everyone from the shop floor to the service counter has a voice contributing to our growth and success.
• A dynamic management team – we are backed by a young and dynamic management team, always ready for new challenges and pushing the business to reach new standards.
• A clean and comfortable working environment – we are committed to providing our employees with a healthy workplace.
• A competitive compensation package – in addition to an attractive salary and an extended benefits plan, Frontline provides profit-sharing options as an additional way to show our employees our appreciation.

The Opportunity: As a Parts Technician, you will assist customers with the purchase of parts. This role involves providing excellent customer service, managing parts inventory, processing sales transactions, and ensuring that customers receive the right parts and products for their needs. The Parts Technician also works closely with technicians, the service department, and vendors. This role requires excellent customer service, strong communication skills, and a good understanding of the products being sold. You will report to the Ontario Parts and Logistics team lead. The right candidate will have potential for growth within the company.

The position is based out of the Woodstock Ontario location.

Key Responsibilities:

• Work with customers and Service Department team to identify and recommend parts.

• Answer the phone for incoming parts inquiries.

• Enter orders into the computer system.

• Perform stock orders as needed.

• Cross over or source parts when exact match not available.

• Unloading, receiving, and storing incoming parts and other materials in the warehouse and the yard.

• Locate parts and other materials and ship to customers.

• Accurately and completely document and report all shipping, receiving.

Ideal Candidate:

· Experience in aggregates or material processing industry preferred.

· Technical Knowledge: Understanding of parts identification, cataloging, and inventory management systems.

· Customer Service: Ability to communicate effectively with customers and provide helpful advice.

· Computer Skills: Proficiency with computer systems and data entry.

· Physical Skills: Ability to lift, move, and handle parts.

· Organizational Skills: Ability to maintain a well-organized and clean work area.

· Positive attitude, enjoys learning and personal development.

Why Frontline?

At Frontline, we invest in our people and culture to attract and retain top talent. Here are just a few of the benefits of joining our team:

• Collaborative Culture: Every member of our team contributes to our success. We value everyone’s voice, from the shop floor to the service counter.
• Dynamic Management Team: Work with a young and dynamic leadership team, always pushing for new challenges and business growth.
• Competitive Compensation: Attractive salary, profit-sharing options, and a comprehensive benefits package.

Company Values:

• Honesty & Trust: Building trust through honest, lasting relationships.
• Open-Minded: Always open to new ideas and innovative approaches.
• Sense of Urgency: We understand the value of uptime and take action to get the job done.
• Agility: Flexible and adaptable to changing plans and challenges.
• One Team, One Direction: Unstoppable together, working toward shared goals.

The Opportunity: As an Equipment Sales Representative, you will call on target accounts in Ontario. We are hiring two candidates to cover designated territories. One for Southern Ontario, and one for Northern Ontario to sell and rent crushers, screeners, wood grinders, shredders, and conveyors in the aggregate and recycling industries. This role requires excellent customer service, strong communication skills, and a good understanding of the products being sold. You will report to the Capital Equipment Sales Manager. The right candidate will have potential for growth within the company.

The Ontario office is based in Woodstock, but the candidate will primarily travel within their home base region, with limited travel to Woodstock.

Key Responsibilities:

• Develop and maintain strong relationships with target customers to understand their needs and provide appropriate equipment solutions. This will involve a combination of time on the road and some time in the office (potentially remote).
• This is a field-based, on-the-road position that requires frequent and extended travel. You’ll regularly visit client sites, attend industry events, and engage directly with customers across a designated territory.
• Periodic travel to Frontline Machinery’s headquarters in British Columbia will be required for training and company events. Participation in Frontline Machinery training is mandatory.
• Candidates must be comfortable with a dynamic schedule, spending a significant portion of their time travelling by car. Some trips may require overnight stays.
• This role is ideal for someone who thrives in a mobile work environment, enjoys face-to-face interaction, and is adaptable to changing locations and travel demands.
• There is a strong focus on business development, market research, and generating self-sourced sales opportunities.
• You will be expected to proactively identify potential clients, research industry trends, and develop strategic outreach plans to build a healthy sales pipeline.
• Success in this position requires a self-motivated individual with an entrepreneurial mindset who is comfortable creating and pursuing new opportunities independently.
• This role requires a high level of urgency and responsiveness in managing marketing-generated sales leads. You’ll be expected to act quickly on inbound opportunities, following up promptly to maximize conversion potential.
• Strong organizational skills and a proactive approach are essential to ensure that no leads go cold and every prospect receives timely, professional engagement.
• The candidate will be expected to meet or exceed KPIs and consistently follow the sales methodology set forth by Frontline Machinery.
• This role requires a thorough understanding of diverse industrial markets, including aggregates and mining, wood recycling (including biomass), as well as waste and recycling industries.
• The position demands a considerable amount of independent research and comprehensive training to excel in the field. This involves delving deep into relevant topics, acquiring new skills, and continuously updating knowledge to stay ahead of industry trends. Successful candidates will need to demonstrate initiative and self-motivation to navigate effectively.

Ideal Candidate:

• Minimum of 5 years in a B2B technical sales role.
• Experience in aggregates or material processing, either from a sales, service, or operations background, is preferred.
• Proven track record of meeting or exceeding KPIs, including sales targets, outbound activity, CRM data, etc. in a B2B environment.
• Demonstrated understanding of the full sales cycle with a proven ability to identify, develop, and close high-value opportunities in complex and competitive sales environments.
• Ability to quickly grasp and communicate equipment technical specifications and the applications and markets they are used in, enabling effective communication of equipment value and suitability to customer needs.
• Proficiency with CRM systems, sales quotation tools, and Microsoft Office suite.
• Excellent communication, presentation, and interpersonal skills.
• Impeccable English writing, grammar, and punctuation skills.
• Self-motivated, tenacious, and capable of working independently to achieve goals.
• Eager to immerse themselves in continual learning to enhance performance and personal development.

Why Frontline?

At Frontline, we invest in our people and culture to attract and retain top talent. Here are just a few of the benefits of joining our team:

• Collaborative Culture: Every member of our team contributes to our success. We value everyone’s voice, from the shop floor to the service counter.
• Dynamic Management Team: Work with a young and dynamic leadership team, always pushing for new challenges and business growth.
• Competitive Compensation: Attractive salary, profit-sharing options, and a comprehensive benefits package.

Company Values:

• Honesty & Trust: Building trust through honest, lasting relationships.
• Open-Minded: Always open to new ideas and innovative approaches.
• Sense of Urgency: We understand the value of uptime and take action to get the job done.
• Agility: Flexible and adaptable to changing plans and challenges.
• One Team, One Direction: Unstoppable together, working toward shared goals.

Are you a motivated, organized individual who is looking for an opportunity to work in a rapidly growing organization? If so, we want to hear from you!

Frontline Machinery is a family-owned equipment dealership specializing in the sale and rental of equipment for aggregate crushing and screening, wood grinding, waste shredding, and volumetric measuring technology. We cover from BC to Ontario, including the Yukon and NWT. We are looking for MECHANICS to join our team.

Reporting to the REGIONAL MANAGER, the role of the MECHANIC is repair and maintenance of a variety of heavy equipment types and brands including crushers, shredders, screeners, and more.

Responsibilities:

• Perform service, repair, diagnostic, and preventative maintenance procedures on heavy-duty equipment
• Accurately and completely document on Work Orders all machine information, actions taken and time
• Ensure work is performed safely and to accepted standards
• Work on both customer and Frontline owned equipment
• Work inside and outside, in all weather
• Work is primarily during the week, but some weekend work is required as well
• Travel out of town is required

Character, Skills, and Experience

• Licensed Heavy-Duty Technician, or enrolled as an Apprentice or certified Journeyman in the Heavy-Duty Equipment technician trade or equivalent designated trade preferred
• Experience working on heavy equipment as a mechanic; previous experience with aggregate equipment is a definite plus
• Experience with hydraulics, welding, and electrical diagnosis and repair for electric over hydraulic systems
• Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Capable of meeting the physical demands of the heavy-duty mechanic trade
• Willing and able to travel
• Valid driver’s license with reasonable abstract is required
• Ability to use electronic devices (i.e. tablet or iPad) for mandatory completion of paperwork
• Willing to learn new skills and machine types / brands
• Must work well under pressure and have a positive attitude
• Work well with co-workers and customers alike
• Integrity – position requires being honest and ethical
• Dependability – position requires being reliable, responsible, dependable, and the ability to fulfil obligations
• Ability to adapt and work well in a continuously changing environment
• Effective communication skills – both written and verbal
• Fluent in English

Benefits of Working for Frontline:

Frontline invests in our employees and our organizational culture to attract and retain top performers. Here are just a few of the benefits of joining the Frontline team:

• An open and collaborative culture – We wouldn’t be who we are without every member on our team. Everyone from the shop floor to the service counter has a voice contributing to our growth and success.
• A dynamic management team – we are backed by a young and dynamic management team, always ready for new challenges and pushing the business to reach new standards.
• A clean and comfortable working environment – we are committed to providing our employees with a healthy workplace.
• A competitive compensation package – in addition to an attractive salary and an extended benefits plan, Frontline provides profit-sharing options as an additional way to show our employees our appreciation.

Compensation 

• $36.00-$45.00 per hour – depending on experience.
• Paid learning/training
• Benefits:
  • Dental care
  • Extended health care
  • Profit-sharing/bonuses