Frontline Careers

Are you a motivated, organized individual who is looking for an opportunity to work in a rapidly growing organization? If so, we want to hear from you!

Frontline Machinery is a family-owned equipment dealership specializing in the sale and rental of equipment for aggregate crushing and screening, wood grinding, waste shredding, and volumetric measuring technology. We cover from BC to Ontario, including the Yukon and NWT.

We are looking for a Business Development Sales Support Representative to join our team.

Based in Chilliwack, BC and reporting to the Senior Director of Marketing & Business Development, the role of the Business Development Sales Support Representative to identify, qualify, and nurture potential clients to support overall sales pipeline growth.

This role involves both outbound prospecting and managing inbound sales inquiries, ensuring leads are captured, organized, and assigned efficiently. As the first point of contact for incoming calls, you’ll provide basic product or service information, maintain accurate records in the CRM, and collaborate closely with the sales and marketing teams to drive revenue opportunities through effective lead management and communication.

This is an in-office position based in Chilliwack, British Columbia, Canada. Applicants must reside in the province, have reliable commuting options, and hold legal authorization to work in Canada. Remote candidates are not being considered.

Key Responsibilities:

• Research and identify prospective clients using CRM database, LinkedIn, and industry sources.
• Initiate outbound outreach via cold calls, emails, and social media to generate qualified leads.
• Develop and maintain a pipeline of high-quality prospects.
• Conduct discovery calls to understand client needs and determine fit.
• Maintain accurate records of activities and lead status in CRM systems.
• Answer and respond to incoming sales inquiries (phone and online) promptly and professionally.
• Provide preliminary product or service information to customers, including general pricing, availability, and basic technical specs.
• Qualify leads and assign sales opportunities based on territory and product to the sales team.
• Accurately enter and maintain customer information, call notes, and activities into the company CRM system.
• Collaborate with the sales and marketing teams to improve lead handoff processes and ensure smooth customer transitions.
• Develop a deep understanding of the company’s products, target markets, and customer segments to effectively support sales initiatives and strategic outreach.

Requirements:

• 1–3 years of experience in a lead generation or business development role (preferably B2B)
• Excellent written and verbal communication skills
• Proficient with CRM platforms
• Self-motivated with a strong sense of initiative and resilience
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Experience working in or selling to industrial, technology, or professional services sectors is an asset

Benefits of Working for Frontline:

Frontline invests in our employees and our organizational culture to attract and retain top performers. Here are just a few of the benefits of joining the Frontline team:

• An open and collaborative culture – We wouldn’t be who we are without every member on our team. Everyone from the shop floor to the service counter has a voice contributing to our growth and success.
• A dynamic management team – we are backed by a young and dynamic management team, always ready for new challenges and pushing the business to reach new standards.
• A clean and comfortable working environment – we are committed to providing our employees with a healthy workplace and are very fortunate to be surrounded by the beautiful mountains and endless landscapes of Chilliwack, BC.
• A competitive compensation package – in addition to an attractive salary and an extended benefits plan, Frontline provides profit-sharing options as an additional way to show our employees our appreciation.

Frontline Machinery Company Values:

• Honesty and Trust – Honesty builds trust, resulting in solid and lasting relationships.
• Open-Minded – We are always open to new ideas. The words “we’ve always done it this way” don’t live here.
• Sense of Urgency – We understand the value of uptime and simply do whatever it takes to get the job done.
• Agile – Plans change, and so do we – we are known to be highly flexible and possess a strong can-do attitude.
• One Direction, One Team – With everyone pulling in the same direction, we are unstoppable together.

Are you a motivated, organized individual who is looking for an opportunity to work in a rapidly growing organization? If so, we want to hear from you!

Frontline Machinery is a family-owned equipment dealership specializing in the sale and rental of equipment for aggregate crushing and screening, wood grinding, waste shredding, and volumetric measuring technology. We cover from BC to Ontario, including the Yukon and NWT. We are looking for MECHANICS to join our team.

Reporting to the REGIONAL MANAGER, the role of the MECHANIC is repair and maintenance of a variety of heavy equipment types and brands including crushers, shredders, screeners, and more.

Responsibilities:

• Perform service, repair, diagnostic, and preventative maintenance procedures on heavy-duty equipment
• Accurately and completely document on Work Orders all machine information, actions taken and time
• Ensure work is performed safely and to accepted standards
• Work on both customer and Frontline owned equipment
• Work inside and outside, in all weather
• Work is primarily during the week, but some weekend work is required as well
• Travel out of town is required

Character, Skills, and Experience

• Licensed Heavy-Duty Technician, or enrolled as an Apprentice or certified Journeyman in the Heavy-Duty Equipment technician trade or equivalent designated trade preferred
• Experience working on heavy equipment as a mechanic; previous experience with aggregate equipment is a definite plus
• Experience with hydraulics, welding, and electrical diagnosis and repair for electric over hydraulic systems
• Ability to perform repairs and required maintenance using special tools and equipment following Technical Manual procedures
• Capable of meeting the physical demands of the heavy-duty mechanic trade
• Willing and able to travel
• Valid driver’s license with reasonable abstract is required
• Ability to use electronic devices (i.e. tablet or iPad) for mandatory completion of paperwork
• Willing to learn new skills and machine types / brands
• Must work well under pressure and have a positive attitude
• Work well with co-workers and customers alike
• Integrity – position requires being honest and ethical
• Dependability – position requires being reliable, responsible, dependable, and the ability to fulfil obligations
• Ability to adapt and work well in a continuously changing environment
• Effective communication skills – both written and verbal
• Fluent in English

Benefits of Working for Frontline:

Frontline invests in our employees and our organizational culture to attract and retain top performers. Here are just a few of the benefits of joining the Frontline team:

• An open and collaborative culture – We wouldn’t be who we are without every member on our team. Everyone from the shop floor to the service counter has a voice contributing to our growth and success.
• A dynamic management team – we are backed by a young and dynamic management team, always ready for new challenges and pushing the business to reach new standards.
• A clean and comfortable working environment – we are committed to providing our employees with a healthy workplace.
• A competitive compensation package – in addition to an attractive salary and an extended benefits plan, Frontline provides profit-sharing options as an additional way to show our employees our appreciation.

Compensation 

• $36.00-$45.00 per hour – depending on experience.
• Paid learning/training
• Benefits:
  • Dental care
  • Extended health care
  • Profit-sharing/bonuses